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WELCOME TO JEWEL TOURS CUSTOMER FEEDBACKS.
On this page you can find out how we handle vacations for our previous customers.
Add your feedback today will help us to improve our services for coming customers.
| From: |
Mr. Jackson Jackson - British Indian Ocean Territory ( ) |
| Trip name |
HCM city to Mekong Delta |
| Date from: |
24-12-2011 to 28-02-2012 |
| We were very pleased and happy to return to HCM city and to see more of the Mekong. The highlight was the visit to the stork garden Bang Lang and this should be included more often on your tours. Our tour to the flower growors was very good also. |
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| From: |
Mr. Anges Segal - British Indian Ocean Territory ( ) |
| Trip name |
Hue to Hoi An |
| Date from: |
22-11-2011 to 27-02-2012 |
| Vu was most kind and heplful. He really understood our interests and adapted the tour accordingly extended time at the museum in Danang. Well chosen local restaurants offering us a wide varity of local foods. He also helped us with finding medicines. Altogether he was excellent. |
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| From: |
Mr. Zaimal Abidin Abduc Rahman - Malaysia ( ) |
| Trip name |
Mekong Delta |
| Date from: |
25-11-2011 to 28-11-2011 |
| Mekong Cruise is the most exciting experience |
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| From: |
Mr. Jill Williams Jill Williams - United Kingdom ( ) |
| Trip name |
Jill Williams |
| Date from: |
19-11-2011 to 24-02-2012 |
| Sights extremely interesting. Son is a good guide, very enthusiatic and infornative and has quite a good knowledge of English. Hower he ca be a little difficult to understand at time. mainly because he rarely pronources the find consonest of Enlish words. I appreciate that this is a common difficulty for Vietnamese speakers, but if he could overcome it, he would probably communicate very well. This is intended to be helpful and not negative.
The Bloom restaurant, Hue was excellent. Others was very poor. With a geoup size of 2, there is no reason to use this restaurants aimed at large coach parties |
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| From: |
Mr. Ken Garrity Ken Garrity - United States ( ) |
| Trip name |
Tour in the South |
| Date from: |
17-11-2011 to 19-11-2011 |
| Overall so many things packed in to 3 days,maybe a little. Very satisfied with everything especially the vietnamese people who are so friendly. |
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| From: |
Mr. Jamal Jamal - Australia ( ) |
| Trip name |
The programme for Southern of Vietnam |
| Date from: |
11-11-2011 to 14-11-2011 |
| Our Ms Tuyen was quickly to win our heart and confidence, trust, she is a remarkable warrior princess who approaches her job with guest and great passion and enthusiam. As our guide we also enjoyed company and she meet our needs very well. The driver was delightful, always smiling and charming.He would serve excellent only if he spoke English, But his manners were pleasant, very friendly. |
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| From: |
Mr. Chris and Lyn Hinton Chris and Lyn Hinton - United States ( ) |
| Trip name |
Tour in Vietnam |
| Date from: |
19-11-2011 to 22-11-2011 |
| The tour and our guide Sam has more than met our expectations.
Sam has added real value to our tour because if his knowledge of the places we have visited and the timing of those visits to correspnd with local events and getting good views at the right time of the day. |
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| From: |
Mr. Sudipto Bhowilk Sudipto Bhowilk - Israel ( ) |
| Trip name |
Travel in center |
| Date from: |
06-08-2011 to 08-08-2011 |
| Lan was an excellent guide. She was very thoughtful kind and resourceful. She took really good care of us accommodating us in every way possible. We highly appreciate her efforts. |
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| From: |
Mr. Jamal Bastoli - Australia ( ) |
| Trip name |
Vietnam and Cambodia |
| Date from: |
04-11-2011 to 18-11-2011 |
| Our Vietnam/Cambodia trip was the most exciting and memorable; studded with good memories , of a great friendly people we met in amazing places far beyond our expectation or horizons.
To be frank when I booked this Holiday with Jewel ( a name I got over the internet), I had no idea what a blessing that was. I was so amazed at the service I received over the internet, the correspondence by e-mail was the best ever, I was corresponding with Nhan, our trip planner and she just blew my mind away with her precision and professionalism, responding to all my questions, probing and doubts, within 12 to 24 hours �coming up with facts , revised itineraries, hotel-train- Junk pictures, you name it web sites to look at prices to see and compare, etc... No signs of irritation, no ifs no buts.... To be frank I thought it was too good to be true. So naturally I was afraid that when I get there I�ll begin to experience the problems. I was in fear & suspense, thinking �who knows, maybe it is a bogus company or some over promising under delivering often one goes through etc however on arrival & throughout the trip we found out how brilliant our trip planner, Nhan is , has been and will be for others also.It is just her nature. Nhan is a credit to her company , the jewel in their crown and a credit to Vietnam . She has orchestrated every request we had to perfection and added her most charming and personal touch illustrating the exceptional great Vietnamese hospitalityshe naturally possesses.
She met us with flowers , a bottle of wine, some fruits and a beautifully decorated cake to celebrate our 28 years of marriage and my wife�s 50th . That was just the beginning. We had air conditioned private cars,4 English speaking guides; well spoken and 4 drivers and some places more than the one driver. Both in Vietnam & Cambodia , we stayed in top hotels 3 Plus stars which felt like 4 plus stars, we had such dramatically good reception everywhere, for the Vietnamese and Cambodian people are so nice and responsive, warm and social down to earth genuine people. We immediately fell in love with them. The tours were great , the sites unbelievable and the food, morning, lunch and dinner left nothing short to experience but the very best. I could rave about this trip forever, but it is Nhan that made it so special because of her meticulous attention to detail and her sharp experienced mind , pleasant manners and cheerful soul. Only some pictures can tell of our passion for Vietnam /Cambodia. Jewel tours you have done it for us, Nhan thank you for your grace & style. we would like to recommend you to others and write about each place we�ve seen but we would end up writing a book . But our appreciation is felt only in the heart and words could not adequately express our delight and gratitude. God bless you Nhan,you really made our anniversary and Ame�s birthday a treasure of memories for the rest of our lives..Jamal & Ame
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| From: |
Ms. Sura Sani - Malaysia ( ) |
| Trip name |
4 Days tours in South of Vietnam |
| Date from: |
29-09-2011 to 02-10-2011 |
| Hi there,
How are you? Still remember me?? Hopefully you still remember me lah....:-)
But before that, let me take this opportunity to say 'THANK YOU SO MUCH' for
taking care of our group & us during Spanco Group to Saigon (22-25 Sep & 29-02 Oct)
All Jewel staff are very friendly & very hardworking including all the Guides.
Keep up the good service.
We were very happy & we also enjoy shopping at Benh Tanh Market....AND regards to
our shopping....i bought for myself 3 Vietnamese Traditional Dress & 2 for my daughter but i did not buy for my Big Boss...:-) |
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