FAQs

Below is a list of frequently asked questions by our visitors. Should you be unable to find answer for your question, our customer service will be glad to give you an answer! Please send us an email to info@jeweltours.com

How safe is Vietnam?

Contrary to common belief, Vietnam is considered to be one of the safest countries to visit. However; just like in the rest of the world, there might be thieves and pickpockets, both in busy places, and on motorbikes, these activities are most likely to arise in Ho Chi Minh city, but not in Hanoi. During your trip you should be vigilant at all times to avoid these from happening. Therefore; we recommend that you should not bring valuables such as expensive watches and jewelries while you are out and about.

When is the best time to have a trip to Vietnam?
What is the time difference?
What kind of currency do you recommend?
Where can I change money?
Where do you recommend to eat in Vietnam?
How can I book a tour?
Can I have a tailor-made tour?
Once I have booked, can I amend my booking?
How do I pay for the trip?
Are there any hidden costs, which are not mentioned? Any tipping required?
What kind of person will be my guide?
How about the transportation?
What time will I return from my tour?
Where will I be dropped off following my tour?
Who can I contact in case of an emergency?
How do I cancel my tour?

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